Privacy Policy

At Joqevya, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information.

What Data We Collect

We may collect and process the following types of personal data when you interact with our website or services:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Usage Data: details about how you use our website, including pages visited, time spent on the site, and browsing patterns.
• Technical Data: including IP address, browser type, operating system, and device information.
• Cookies and Tracking Data: to enhance your browsing experience and gather analytics.
• Communication Data: any information you provide when contacting us through email, phone, or contact forms.

How We Use Data

Your personal data is used only for the following purposes:

• To provide, operate, and improve our website and services.
• To respond to your inquiries and customer service requests.
• To send administrative communications and updates related to our services.
• To analyze website usage to enhance user experience.
• To comply with legal obligations and enforce our terms and conditions.

Cookies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings.
• Understand how you interact with our website.
• Provide personalized content and improve site functionality.

You have the option to disable cookies through your browser settings; however, this may affect website functionality and user experience.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We do not control these external sites and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure server infrastructure and encrypted connections (SSL/TLS).
• Regular security assessments and updates.
• Access controls limiting data to authorized personnel only.

While we strive to protect your information, no transmission over the internet or electronic storage is completely secure. We advise you to take steps to protect your personal details, such as using strong passwords and limiting sharing of sensitive information.

User Rights

You have certain rights concerning your personal data, subject to local laws and regulations. These rights may include:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data where applicable.
• Objection: Object to the processing of your personal data for certain purposes.
• Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

• Email: help@http://joqevya.com
• Phone: +65 6223 8888
• Address: 25 Airline Road, Singapore 819829
• Social/X: @SingaporeAir

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.